How can we help?
Chat with our agent for instant answers, browse the docs, or email us directly. Most questions resolve in under a minute.
Live chat
Open the Quincer AI agent right here. Average first reply: 30 seconds.
Documentation
Step-by-step guides for install, configuration, integrations, and the API.
[email protected] — we respond to everything within one business day.
Quick answers to the questions we hear most often.
Paste a single <script> tag before your closing </body> tag. Full instructions (including one-click installs for Shopify, WordPress, and Webflow) are in the Install guide.
Yes — every plan starts with a free 14-day trial of Growth features, and the Free plan is available forever with 100 conversations per month and a zero-cost Groq LLM provider. No credit card required to start.
Quincer AI works with OpenAI, Anthropic (Claude), Google Gemini, xAI, and Groq out of the box. You can bring your own API key or use our hosted models. See the Personas guide for how to pick a model per persona.
Connect Calendly, Google Calendar, or Microsoft 365 and the agent will offer visitors available slots and create a booking — on the right rep's calendar using territory rules. Details in the Sales automation docs.
All data is encrypted in transit (TLS 1.2+) and third-party API keys are encrypted at rest. We never train AI models on your conversations. See our Privacy policy for the full picture.
Yes — any rep on your team can jump into a live conversation from the dashboard, with role-based access, real-time visitor sync, and an AI copilot that suggests replies. See the Live chat guide.
Manage your subscription from Dashboard → Billing — upgrade, downgrade, or cancel any time. Cancellations stay active until the end of the billing cycle.
Still stuck? We'll route you to the right person.
Tell our agent what's going on. It'll take your details and hand the conversation to the right teammate — or follow up by email.