The shopping assistant that actually adds to the cart
Quincer answers product questions from your live catalog, picks the right variant and drops it in the Shopify cart, shows product grids right inside the chat, and qualifies the buyers worth a human — natively on your store, in 70+ languages.
Not a chat box. A shopping assistant that closes the loop.
Adds to the cart, conversationally
A shopper says "add the medium in olive" and the right variant lands in the live Shopify cart — no page navigation, no lost intent. Multi-variant products get an in-chat size/colour picker, and the bot resolves the SKU from the product the shopper is actually looking at.
Shows products inside the chat
Ask "what do you have in waterproof boots?" and Quincer renders a live product grid — image, title, price, link — right in the conversation. Browsing happens in the chat, not on a search results page they bounce from.
Grounded in your live catalog
Product, variant, price and availability are read from your real storefront, refreshed continuously. Quincer answers from what's actually in stock and never invents a product or claims a sold-out variant is available.
Sells in 70+ languages
Detects each shopper's language and replies natively — and when a teammate takes over, messages are translated both ways in real time. Your storefront sells as well in São Paulo and Berlin as it does at home.
Qualifies the buyers worth a human
Wholesale enquiries, high-AOV questions, custom orders — Quincer captures the lead, scores it on Budget, Authority, Need and Timing, and books the meeting against your real calendar slots. Your team only chases deals worth chasing.
Hands off with the full thread
When a shopper needs a person, Quincer pages your team in Slack, Microsoft Teams or Telegram with the whole transcript and cart context. Tap Take Over and your replies stream straight back — on chat or live voice.
Tuned to how you actually sell.
DTC & multi-variant catalogs
Apparel, footwear, beauty — anywhere size/colour/scent options stall the add-to-cart. The in-chat variant picker turns "do you have this in a medium?" into a cart line, not a bounce.
High-AOV & considered purchases
When a single missed answer is a lost order, Quincer answers fit, materials, compatibility and shipping from your catalog and knowledge base — then books a call for the questions that deserve one.
Wholesale, B2B & multi-region
Capture wholesale intake, qualify the account, and sell across markets in 70+ languages — with a persona and tool palette tuned for the B2B lane, separate from your retail bot.
It doesn’t stop at the cart.
The same agent answers the phone and reaches into the systems that run your business.
Answers the phone, 24/7
Point a phone number at Quincer and it picks up in any of 23 natural voices — answering from the same catalog and knowledge as the chat, booking calls, and handing off to a teammate on live voice when a call deserves a human. Caller-ID memory recognizes repeat callers (Growth and up). One agent across web chat, in-widget voice, and the phone line.
Plugs into your order & inventory systems
Connect your OMS, 3PL or ERP with Custom REST Tools or your own MCP server, and Quincer can answer "where's my order?", quote ship dates, surface stock levels and supply-chain insights, and look up an order's status — straight from your real systems. Tools run on the visitor's own auth and ship SSRF-hardened.
The conversation ends in a cart line, not a link.
Most chat "assistants" hand the shopper a link and hope. Quincer mutates the live Shopify cart through the same-origin Ajax API — the planner picks the SKU, the executor guarantees the add, and a deterministic fallback covers the model if it skips the tool.
- Conversational add + one-tap button add
- In-chat variant picker for multi-variant products
- Page-aware: knows the product the shopper is viewing
Product discovery, rendered in the chat.
Quincer builds a live product grid inside the conversation from your real catalog — no fabricated SKUs, no stale prices. Import your storefront catalog once and every shopper gets a curated, in-stock answer to "show me something for…".
- Live-catalog grounding (continuously refreshed)
- In-widget product grids on every plan, including Free
- Storefront catalog import — one-time setup
Know which shoppers are worth a human.
Every conversation is scored on Budget, Authority, Need and Timing in a natural flow. The score and reasoning land on the lead in HubSpot the moment the chat ends, so wholesale and high-AOV enquiries get routed to a person and the rest are handled end to end.
- 0–100 BANT score with a reasoning trace
- capture_lead_info → your CRM, retried on failure
- book_meeting against real Calendly slots, in-chat
Plugs into the stack you already run.
Quincer writes to your CRM, posts in your channels, hands off to a teammate and sends the follow-up — and retries on failure so nothing is lost. 21 connectors ship today across CRM, calendar, messaging, social, knowledge and enrichment.
- CRM: HubSpot (16 tools) + Pipeline CRM
- Messaging & handoff: Slack, Microsoft Teams, Telegram
- Social inbox: Facebook, Instagram, WhatsApp
- Custom: Zapier + bring your own MCP server
The trust layer your old chat widget never had.
Cart-aware chat touches real customer and order data. Quincer treats it that way.
Encrypted at rest
Conversations, contact details and connected-app credentials are encrypted with AES-256-GCM. Webhooks from Shopify, Meta and HubSpot are HMAC signature-verified, and outbound fetches are SSRF-guarded.
GDPR & Shopify data requests, handled
Quincer implements Shopify's customers/redact, customers/data_request and shop/redact webhooks, plus a one-call DSAR export-and-erase for any subject. A shopper's right to be forgotten is a button, not a project.
Retention you control
Set how long conversation and contact data lives — 30, 90, 180, 365 days or forever — per widget. A retention job prunes the seven data categories on your schedule automatically.
Your AI keys, no markup, no training
Bring your own model keys and we pass cost straight through — no markup, and your data is never used to train models. Every brand-affecting change is written to an audit log.
Live on your store in three steps
Install from the Shopify App Store
One click — no theme code to edit. Quincer reads your catalog, theme and brand colors automatically.
Match your brand & catalog
The bubble inherits your store's colors, font and logo. Import your storefront catalog once so product answers and grids are grounded in real, in-stock SKUs.
Turn on cart-aware chat
Flip on add-to-cart and in-widget product grids, point shoppers at the right variant, and route the high-value enquiries to your team — 24/7, in 70+ languages.
Straight answers — including what we don’t do.
It really adds them. Quincer mutates your live Shopify cart through the same-origin Ajax Cart API — conversational add, one-tap button add, and an in-chat variant picker for multi-variant products. It's page-aware, so "add this in a medium" resolves to the right SKU on the product the shopper is viewing.
No — and that's deliberate. Quincer doesn't auto-discount or run abandoned-cart email flows. It helps in the moment, at full price: answering the blocking question and adding the right item while the shopper is still in the conversation. Pair it with your existing email/discount tools rather than replacing them.
Product, variant, price and availability are read from your live storefront and refreshed continuously. Quincer answers from your real catalog and won't invent a product or tell a shopper a sold-out variant is in stock.
No theme code. Install from the Shopify App Store in one click and Quincer picks up your catalog, theme and brand colors. There's no script tag to paste and no liquid to edit.
There's a Free plan, and in-widget product grids work on every plan including Free. Paid plans (from $79/mo) add conversation volume, more brands and personas, CRM sync and memory. See the pricing page for the current breakdown.
Yes — by connecting your own systems. Quincer doesn't ship a built-in Shopify orders tool, but Custom REST Tools and Bring-Your-Own MCP let you wire it to your OMS, 3PL or ERP so it can look up an order's status, quote ship dates and surface stock or supply-chain insights from your real data. Those tools run on the visitor's own auth and are SSRF-hardened.
Yes. Point a phone number at Quincer (PSTN/SIP) and it answers in any of 23 voices using the same catalog, knowledge and tools as the chat — booking calls and handing off to a person on live voice when needed. It's the same agent across web chat, in-widget voice and the phone line, with caller-ID memory on Growth and up.
Data is encrypted at rest with AES-256-GCM, webhooks are signature-verified, and we implement Shopify's customers/redact, customers/data_request and shop/redact webhooks plus one-call GDPR export-and-erase. You set retention windows per widget, and bringing your own AI keys means cost passes through with no markup and your data is never used for training.
Turn the conversation into a cart line.
One-click install from the Shopify App Store. Live on your store in three steps.